Support

Stuck on something? Write to us.

Most questions are answered in the docs. When they are not, a real person reads every message.

Contact support

Tell us what you were doing and what happened instead. If it involves a specific service, say which one and its version.

At least 10 characters.

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Prefer your own mail client, or have JavaScript turned off? Write to support@kochab.io directly.

Reporting a problem

For a bug, open More > Settings > About & Diagnostics in the app. Under Support Bundle, add a short note in What happened? (optional), tap Send Diagnostics, and send it to support@kochab.io. The bundle carries the app version and recent diagnostics with credentials and personal details removed, which usually saves a round of questions.

Please include which service the problem involves.

Billing and refunds

Purchases are handled by the App Store and Google Play, so refunds and cancellations go through the store that took the payment. See Pricing for what each plan includes.