Support
Stuck on something? Write to us.
Most questions are answered in the docs. When they are not, a real person reads every message.
Contact support
Tell us what you were doing and what happened instead. If it involves a specific service, say which one and its version.
Prefer your own mail client, or have JavaScript turned off? Write to hello@kochab.io directly.
Reporting a problem
Kochab can build a support bundle for you: open More, Settings, About and choose Support Bundle. It collects recent diagnostics with credentials and personal details removed, and attaching it usually turns several rounds of questions into one reply.
Please include your Kochab version, your device and OS version, and which service the problem involves.
Billing and refunds
Purchases are handled by the App Store and Google Play, so refunds and cancellations go through the store that took the payment. See Pricing for what each plan includes.